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Frequently Asked Questions

1. How do I place an order?

You can either follow the "order enquiry" button on specific product pages, or contact us directly and our experienced sales team will be able to assist you.

2. What is the lead time on remanufacturing a samil vehicle?

Once you have placed your order and the deposit amount has been received, the lead times averages between 4 to 6 weeks.

3. What are your warranty procedures?

We have an extensive warranty plan of a 3 month or 20 000 km parts exchange warranty but can also customize this to suit your requirements.

4. Can you export my vehicles for me?

Yes, we are a registered export company and have a team dedicated to preparing all export documents and police clearances to insure fast and effective service to export your vehicle.

5. Can you deliver my vehicle for me on site?

Our highly trained drivers are able to drive your vehicles to your specified site for an additional cost and do on site driver training and maintenance training.

6. Are spares available?

Yes, we have an extensive range of spares on shelf ready for delivery and can have the part on its way to you within hours.

7. What is the difference between Mk1 and Mkll?

The Mk I Samil has the Deutz air cooled engine. The MkII Samil has the ADE water cooled engine.

For more information, please contact us here.
 

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